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Bolt slapped with Sh1 million penalty for violating ride-hailing regulations
Popular cab-hailing app Bolt, has been slapped with a hefty penalty after being found guilty of violating regulations outlined in the Transportation Network Companies (TNC), Owners, Drivers, and Passengers Regulations.
The Transport Licensing Appeals Board has ordered the company to pay driver Kennedy Wainanina Mbugua a sum exceeding Sh1 million.
The regulations in question explicitly prohibit ride-hailing platforms from imposing charges on drivers beyond the standard commission.
The tribunal’s orders, a response to this breach, are outlined as follows:
Tribunal’s orders against Bolt
Within the next forty-eight hours, Bolt Operations OU (the 2nd Respondent) is required to submit a compliance matrix.
This matrix, as per Regulation 7 of the National Transport and Safety Authority (Transport Network Companies, Owners, Drivers, and Passengers) Regulations 2022, must be verified by the 1st Respondent (NTSA).
Bolt’s licence Renewal Declined by NTSA over Illegal Commission Charges and Booking Fees
Immediate Restoration of Status Bolt Operations OU is instructed to promptly reinstate Kennedy Wainaina’s rights to its transport network platform, returning to the status as of May 31, 2023.
The cab-hailing giant has been mandated to refund the driver the entire amount withdrawn from his transport network platform on May 17, 2023.
In recognition of the 168 days during which the driver was out of work (from May 15, 2023, to October 31, 2023), Bolt Operations OU has been directed to compensate the driver with a sum of Sh1,008,000.
This compensation is calculated at a daily rate ofSh6,000.
Should Bolt Operations OU fail to adhere to the specified orders, the tribunal ordered that its Transport Network License will be suspended.
Mike Sonko Sues Bolt Over Driver indecent Behaviour
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Mike Sonko through his Lawyer Danstan Omari has promised to lock horns with Bolt Kenya should they fail to punish Moctor Indwas in relation to two videos sent by two victims of indecent sexual exposure which occurred on the morning of October 23,2023.
According to Sonko, in the said video, the Bolt driver, one Moctor Indwas indecently exposed himself to two female passengers in his car and committed an indecent act while Ferring the two female passengers one seated in front and the other in the back.
The two passengers aged 27 and 21 years respectively had ordered a bolt ride from Adlife Plaza Kilimani to Gachie when the driver indecently exposed his manhood to the said ladies.
Immediately the ladies had to abort the ride forcing the driver to drop them midway at Ole Nguruone Road in Lavington.
“We write to create awareness of the gross misconduct by one of your drivers and to prompt you to take swift action against the said driver failure to which will amount to your company entertaining the said sexual offences committed which are in contravention of sexual offences Act No.3 of 2006.” Demanded Sonko.
According to Sonko, as a former Governor of Nairobi, he has a duty to care and to protect the citizens and residents of Nairobi County especially the youth who are marginalised group.
