More startups in Kenya are now using AI tools to improve their services. From farming apps to delivery systems, AI is slowly changing how young companies work. These tools help speed up tasks, save money, and offer smarter services to users.
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One popular use is in customer support. Some apps now use AI chatbots to answer common questions. This means users get help any time of day without waiting for a person. As a result, support is faster and easier.
Another area is farming. Apps like PlantAI help farmers know when to water crops or expect rain. With just a photo, farmers can even detect plant diseases. Many farmers say this helps them grow more food with less waste.
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In Nairobi, delivery companies now use AI to find the fastest routes. This helps drivers save fuel and reach customers quicker. At the same time, it makes customers happy because their items arrive on time.
AI is also helping shops track what products are selling well. Business owners get alerts when stock runs low. This way, they don’t miss sales. Some shops even use smart tools to suggest new items for customers based on what they’ve bought before.
Startups say these tools are easy to add and not too costly. Many use free or low-cost AI apps at first. Over time, as they grow, they can buy more advanced tools.
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Of course, some challenges remain. Not all areas have strong internet or training. But many groups are working to fix this. They offer workshops and free tools for small businesses.
Kenya is not alone in this. Other African nations are also exploring AI. Still, Kenya is leading with many young people testing new ideas. The future looks bright, and AI is now a part of everyday business.
